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Borsheims

borsheims

Services

Custom Theme StylingCustom Web FeaturesE-CommerceCustom DevelopmentCustom FeaturesWebsite DevelopmentCustom Theme DevelopmentUX Research & PrototypingCustom UX
137% Increase in revenue byfollowing PDP updates
360 Updated product image gallery with zoom, video, 360 views, and integrated try-on customization with real-time updates for diamond shape and size
24% Purchase event rate increased by 24%
84% Sessions increased by 84%
Close-up of hands wearing colorful gemstone rings, styled with a striped shirt, turquoise knit vest, jeans, and a cream shoulder bag.

the brief.

Borsheims partnered with Arctic Leaf to improve the Product Detail Page experience on their Miva platform. The goal was to increase conversion rates, improve product clarity, and support a stronger online shopping experience that reflects their luxury positioning. The work focused on optimizing how users interact with product content, imagery, and purchasing options. By refining key elements of the PDP, the project aimed to reduce friction, support faster decision-making, and drive measurable gains in engagement, revenue, and repeat customer behavior.

Desktop and mobile product page mockups showing a Borsheims rose gold band ring with product images, customization options, and virtual try-on features.

key points of work.

  • Redesign of desktop and mobile Product Detail Pages
  • Updated product image gallery with zoom, video, 360 views, and integrated try-on customization with real-time updates for diamond shape and size
  • Improved variant selection, product attribute clarity, and guided customization
  • Sticky buy and consultation section to keep purchase and expert support actions visible
  • Delivery messaging, promotional callouts, and trust elements
  • Product recommendations, upsells and add-ons to support AOV, and mobile UX updates
137%Increase in revenue byfollowing PDP updates

performance highlights.

  • Revenue increased by 137% following PDP updates
  • Purchase event rate increased by 24%
  • Sessions increased by 84%
  • Engaged sessions increased by 70%
  • Returning users increased by 97%
  • New users increased by 82%

how arctic leaf
helped.

Borsheims product page mockup showing rose gold diamond flower huggie earrings, lifestyle imagery, product details, and an upward arrow graphic above the page.

PDP UX and Conversion Strategy

We redesigned the PDP experience to improve how users interact with product content and purchasing actions. Updates to the image gallery, variant selection, and buy section reduced friction and supported clearer decision-making.

Product Presentation and Merchandising

Improvements to imagery, video, and product detail layouts helped present products in a way that supports confidence and consideration, especially for high-value purchases.

Messaging and Trust Signals

We introduced delivery messaging, promotional callouts, and structured review placement to support purchase confidence and provide key information at the right moment.

Mobile Experience Optimization

Mobile layouts and interactions were refined to support strong engagement across devices and maintain usability for high-intent users.

Performance Analysis and Iteration Planning

Post-launch analysis focused on user behavior, engagement quality, and revenue trends to guide next steps and identify further opportunities across the site.

Smiling model wearing layered diamond jewelry, including stud earrings, necklaces, bracelets, and a ring, styled with a pink sweater.

results

Arctic Leaf’s work on the Borsheims PDP led to measurable improvements across traffic quality, engagement, and revenue. Users showed stronger intent, higher interaction rates, and increased conversion activity after the updates. Revenue growth outpaced traffic growth, indicating stronger monetization of site visitors. Returning users grew at a faster rate, supporting longer purchase cycles common in high-value categories. The PDP now plays a central role in guiding users toward purchase decisions while supporting continued optimization across the broader site experience.

Visit: www.borsheims.com

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